IMPLEMENTASI SISTEM VERIFIKASI DIGITAL UNTUK PENCEGAHAN FRAUD PADA PROGRAM JKN (STUDI KASUS RS SYARIAH JAKARTA)

Papan Gunadi, Sabri Hasan, Ichria Nurul Arda, Enoh Dwi Rahayu, Zikra Andika

Abstract


The importance of fraud prevention and management in Indonesia's National Health Insurance Program (JKN) is emphasized as part of the government's efforts to provide access to quality healthcare services. Fraud in healthcare services can harm the nation and reduce the quality of care. Therefore, fraud prevention becomes crucial, particularly through the establishment of a Fraud Prevention Team in healthcare facilities. Technological support, such as digital verification systems and artificial intelligence, is essential for enhancing efficiency in detecting and preventing fraud. A qualitative research method was employed to analyze the implementation of fraud prevention systems at the Islamic Hospital in Jakarta. The research findings show that the application of digital verification technology can improve accuracy, transparency, and accountability in managing health claims. This article concludes that this system has the potential to support the sustainability of the JKN program and enhance the integrity of healthcare services. 

Keywords : Fraud Prevention, National Health Insurance Program (JKN), Digital Verification


References


Badan Pengawasan Keuangan (BPK) Indonesia. (n.d.). Pedoman pencegahan dan penanganan fraud di sektor publik. Diakses pada [06 Januari 2025], dari https://www.bpk.go.id

Burke, J. (2011). A systems approach to fraud prevention in healthcare. Journal of Health Management, 14(3), 205-217. https://doi.org/10.1177/097206341102800304

Cummings, T. (2018). Real-time fraud detection systems. International Journal of Healthcare Management, 16(1), 58-67. https://doi.org/10.1080/20421338.2018.1462645

Hevner A, March ST, Park J. (2013). Design Science Research in Information Systems. MIS Quarterly 28(1)

Jain, A. K., Flynn, P. J., & Ross, A. A. (2004). Biometrics: Personal identification in networked society. Springer Science & Business Media.

Mair, M., McWilliams, M., & Ennis, D. (2007). Health care systems: A systematic review. Journal of Health Administration, 29(2), 125-136. https://doi.org/10.1097/01.HAM.0000249015.15657.2b

Nistor, D., Vasilescu, L., & Corb, R. (2020). Fraud detection using machine learning algorithms. International Journal of Digital Technology and Applications, 11(2), 67-78. https://doi.org/10.1016/j.jdta.2020.03.001

O'Leary, D. E. (2015). Information systems control and audit (4th ed.). Pearson Education.

Peraturan Menteri Kesehatan Republik Indonesia No. 16 Tahun 2019. (2019). Tentang pencegahan dan penanganan fraud di layanan kesehatan. Kementerian Kesehatan Republik Indonesia.

Tapscott, D., & Tapscott, A. (2017). Blockchain revolution: How the technology behind bitcoin and other cryptocurrencies is changing the world. Penguin.

Wiasa, ND (2022). Jaminan Kesehatan Nasional yang Berkeadilan Menuju Kesejahteraan Sosial. Feniks Muda Sejahtera.

Xie, B., et al. (2020). The use of machine learning techniques for fraud detection in health insurance claims.

Nguyen, T., & Soni, A. (2021). Blockchain applications in healthcare: Opportunities and challenges for fraud detection.

Bansal, A., & Sharma, A. (2020). Artificial Intelligence for Fraud Prevention in Healthcare: A Systematic Review.

Tee, S. M., et al. (2022). Fraud detection in healthcare services using machine learning: A comparative study of models.

Rafferty, A., & Zhang, Y. (2019). Detecting Healthcare Fraud with Big Data and Predictive Analytics.

Sundararajan, V., & Cherian, J. (2020). Blockchain technology in healthcare: A systematic review.




DOI: https://doi.org/10.71312/mrbest.v2i4.208


Media Riset Bisnis Ekonomi Sains dan Terapan Indexed by:

Google Scholar Garuda CrossRef Index Copernicus


Copyright of Media Riset Bisnis Ekonomi Sains dan Terapan (e-ISSN: 2987-1875 ).

BRIN ISSN CC BY NC ND

Media Riset Bisnis Ekonomi Sains dan Terapan © 2023 by Taksasila Edukasi Insani is licensed under Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International